True Platform Agility. Advisory Driven.
Strategy, Roadmapping, Business Process Consulting, Development, Licensing and whatever else gets you value FAST. Nothing is off limits, and with us at your side, you can be sure you are moving in the right direction.
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The Team You’ve Always Wanted, but thought you couldn’t afford
From day one, our goal has been to make your ServiceNow journey easy. Our simple, flexible, subscription-based engagement model removes barriers to getting started while adapting to the unknowns. With SkyMark, you are not just hiring one expert—you are gaining 40+ years of experience and the right resource at the right time, all without costing an arm and a leg.
SkyMark Advisor
SkyMark Advisors are senior ServiceNow experts who go beyond traditional architects. They combine deep technical knowledge with strategic advisory to ensure your platform investments drive long-term value. Key Responsibilities:
- Experienced Leadership – Veteran ServiceNow professionals with broad platform expertise.
- Strategic Guidance – Aligns ServiceNow initiatives with business goals for maximum ROI.
- Outcome-Driven Approach – Helps define and refine key organizational objectives.
- Platform & Governance Strategy – Develops roadmaps, governance models, and best practices.
- Architectural Oversight – Assesses environments, tracks changes, and ensures justified investments.
- Technical Mentorship – Guides internal teams and aligns development efforts.
SkyMark Technical Consultant
SkyMark Technical Consultants are hand-picked, cross-trained professionals working toward becoming Advisors. They provide a cost-effective solution for hands-on tasks, freeing up Advisors for high-value strategic work. Trained in both business analysis & development, they bring flexibility and efficiency to your ServiceNow journey. Key Responsibilities:
- Skilled ServiceNow Resource – Intermediate-level expert with development and business analysis experience.
- Cost-Effective Support – Expands delivery capacity without increasing Advisor usage.
- Flexible “Burst” Capacity – Provides additional hands-on support during peak workloads.
- Training & Documentation – Creates videos and guides to enhance organizational knowledge.
- Configuration & Break/Fix – Assists with platform maintenance, fixes issues, and customizes modules as directed.
You want more from ServiceNow. We’re here to help you.
The most common complaint we have heard over the years has been “Why is ServiceNow so expensive?” Long story short, it can do a TON for you, but there needs to be a plan to get there. Let’s get you using it to its full potential!
A Change in Plans shouldn’t mean a Change in Contract.
Moving fast and delivering value at pace requires pure flexibility in the approach. With our subscription platform service, changing course doesn’t mean a contract change, just a shift in our agreed priorities.
Demystify your Licensing, Align it with your plans.
Nearly 20+ combined years working at ServiceNow itself made us acutely aware of the licensing challenge. As a critical piece of the journey we will be there to help you understand what you own and how to get the most of it.
